Privacy policy


Last updated: August 3, 2026

At Naréya, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you use our website, we may collect the following information:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through our payment providers)

  • Order history

  • Customer support communications

  • Device information (such as browser type, IP address, and operating system)

  • Website usage and browsing activity

We also use cookies and similar technologies to improve your shopping experience and better understand how visitors use our website.

How We Use Your Information

Your information may be used to:

  • Process and fulfill your orders.

  • Provide customer support.

  • Send order confirmations and shipping updates.

  • Improve our website, products, and services.

  • Detect and prevent fraud or unauthorized activity.

  • Comply with legal obligations.

  • Send marketing communications if you have chosen to receive them.

Marketing Communication

If you subscribe to our newsletter or marketing communications, you may receive updates, exclusive offers, and product announcements.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

Sharing Your Information

We only share your personal information when necessary to operate our business, including with:

  • Shopify, our e-commerce platform.

  • Payment processors.

  • Shipping and fulfillment providers.

  • Customer support providers.

  • Analytics and marketing service providers.

  • Government authorities where required by applicable law.

We do not sell your personal information.

Payment Security

Payments are processed through secure third-party payment providers. Naréya does not store your complete payment card information on its servers.

Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences.

  • Improve website functionality.

  • Analyze website traffic.

  • Measure the effectiveness of advertising campaigns.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

Data Security

We implement reasonable technical and organizational measures designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders.

  • Provide customer support.

  • Meet legal, accounting, and tax obligations.

  • Resolve disputes.

  • Protect our legitimate business interests.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information.

  • Request corrections.

  • Request deletion of your personal information.

  • Restrict or object to certain processing activities.

  • Withdraw consent where applicable.

  • Request a copy of your personal data.

Requests will be reviewed and processed in accordance with applicable laws.

International Data Transfers

Your information may be processed or stored in countries outside your country of residence by trusted service providers involved in operating our business.

Where required, appropriate safeguards are implemented to protect your personal information.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.

Children's Privacy

Our website and products are not intended for children. We do not knowingly collect personal information from individuals who are not legally permitted to provide it under applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or operational practices.

The updated version will always be published on this page with the revised "Last updated" date.

Contact

If you have any questions regarding this Privacy Policy or your personal information, please contact our customer support team.